Do bare with us as we are still constantly updating the shop contents, in terms of products availability and product photos as well as descriptions.
For Opening Specials, we have Storewide discounted prices for everyone! This is usually available only when you join us as a Facebook (Social Like) Member!
1. 🕒 Is my order confirmed immediately after payment?
Answer:
No, order processing is manual. Please wait for our official email confirmation regarding physical item availability - especially when you pay via Paynow.
Payment
2. 💳 How long do I have to complete my payment?
Answer:
For Paynow , please make payment within 48 hours and inform us with an email to [email protected] with your transaction successful screenshot.
For Grab PayLater, HitPay, and Credit Card payments, please complete your transaction within 2 hours of checkout. Orders with pending payments beyond this window are automatically cancelled to release stock.
3. 📉 Why am I seeing processing fees at checkout?
Answer:
To offer flexible payment options, transaction processing fees apply at checkout: 6% for Grab PayLater and 3.65% for Credit Card / HitPay transactions.
Shipping
4. Which Shipping Partner / Courier are we using?
Answer:
SPX (Shopee Xpress) is our preferred partner for reliable and value for money delivery!